pbaji's Privacy Policy

This Privacy Policy ("Policy") applies to the pbaji platform. pbaji is a trusted online gaming service offering cricket betting, live casino, and slots games for users in Bangladesh. This Policy describes how pbaji collects, uses, stores, and where necessary shares your personal information with third parties.

By using our website or creating an account, you are considered to have accepted the terms of this Policy. If you do not agree with any term of this Policy, please do not use our platform or open an account.

We may update this Policy from time to time. Any revised Policy will take effect once published on the website. We therefore recommend reviewing this page periodically.

pbaji collects various types of information, which can be categorised as follows:

Identity & Contact Information

• Full name and date of birth
• Email address
• Residential address (including detailed house number or road)
• National ID or passport number (for identity verification)

Financial Information

• bKash, Nagad, Rocket, or bank account numbers (for transaction purposes only)
• Deposit and withdrawal history
• Bonus and promotional benefit usage

Technical & Usage Information

• IP address and device type
• Browser type and operating system
• Session duration and page visit records
• Gaming activity logs (bets placed, win/loss data)
• Information obtained from cookies and similar tracking technologies

pbaji uses your personal information for the following legitimate purposes:

Account Management & Identity Verification

This information is essential for account registration, the login process, and identity verification. Only individuals aged 21 or above may open an account on the pbaji platform. The date of birth provided is used to verify this age requirement.

Financial Transaction Processing

Financial information is used to accurately process your deposits and withdrawals and to complete payments successfully via bKash, Nagad, Rocket, or bank transfer.

Security & Fraud Prevention

Technical and usage information is analysed to detect and prevent unauthorised access, suspicious activity, and financial fraud. This is essential for the protection of all users.

Customer Support

When providing 24/7 live chat and email support, our team may need to review relevant information in order to properly understand and resolve your issue.

Service Improvement & Personalisation

By analysing user preferences and gaming behaviour, pbaji improves its game offerings, payment methods, and overall user experience. This analysis is based on general patterns rather than individual-level profiling.

pbaji uses industry-standard technologies and practices to keep your information secure.

SSL Encryption

All data transmitted on the platform is protected through SSL (Secure Sockets Layer) encryption. This prevents third parties from intercepting or reading your data.

Secure Server Infrastructure

Your information is stored on secure, access-controlled servers. Only authorised personnel may access this data, and only for specific operational purposes.

Data Retention Period

We retain your information for as long as your account is active and for as long as necessary thereafter to meet legal or regulatory obligations. Once that period has passed, data is securely deleted or anonymised.

pbaji does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

Service Provider Partners

We use trusted third-party services for payment processing, identity verification, and technical infrastructure management. These partners may only use the information for the specific contracted purpose and are required to comply with our privacy standards.

Legal & Regulatory Requirements

Information may be disclosed where required to comply with valid requests from law enforcement agencies, court orders, or government regulations. In such cases, we always provide only the minimum information necessary.

Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, you will be notified in advance and equivalent protections under this Policy will be ensured.

The pbaji website uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly.

Essential Cookies

These are required for the platform's core functionality, such as session management, maintaining login status, and security verification. These cookies cannot be disabled as the platform will not function without them.

Analytics Cookies

These cookies help us understand how users interact with the platform, allowing us to improve our services. Personal information related to these cookies is not individually identifiable.

Cookie Management

You can control or delete cookies at any time by changing your browser settings. Please note that disabling certain cookies may affect the functionality of the platform.

As a pbaji user, you have the following rights over your own personal information:

Right to Access

You have the right to request a copy of the information we hold about you. Upon receiving such a request, pbaji will provide that information within a reasonable timeframe.

Right to Rectification

If any information in your profile is incorrect or out of date, you may request that it be corrected. Some information can be updated directly in your account settings.

Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations, ongoing disputes, or active agreements.

Right to Object to Processing

You may object to your information being used for marketing or analytical purposes. pbaji will assess your request and take appropriate action where applicable.

Right to Data Portability

You have the right to receive the information you have provided in a structured, commonly used, and machine-readable format that can be transferred to another service.

To exercise any of the above rights, please contact our support team. We will process your request as promptly as possible.

pbaji strictly provides services only to individuals aged 21 or above. We do not knowingly collect personal information from minors.

We verify age at the time of account registration using the date of birth provided and identity documents. If we suspect that a minor has opened an account using false information, that account will be suspended immediately and the associated data will be securely deleted.

If you become aware that a minor has registered an account on our platform, please contact us.

pbaji may operate servers in various countries. Your information may be stored or processed outside your country. In such cases, we ensure that the data protection standards of the destination country are equivalent to those maintained under this Policy.

For data transfers, we put in place appropriate contractual safeguards, such as standard contractual clauses or other approved mechanisms.

The pbaji platform may occasionally contain links to third-party websites. Those websites have their own privacy policies and we are not responsible for them. We therefore recommend reading the privacy policy of any other website before visiting it.

pbaji reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you via your registered email or through a prominent notice on the platform.

Continued use of the platform after a revised Policy has been published will be considered acceptance of the updated Policy. We therefore recommend reviewing this page regularly.